Sunday, March 21, 2010 |
PestWeb Help
Registration
- How do I gain access to EZ-Order / Product Documents / Master Technician?
- How long will it take for my Registration to be approved?
- Will Univar USA ever sell, rent, or share my user information to other companies?
My Account
- What should I do if my login to a secured section of PestWeb fails?
- Where can I view PestWeb registrations for my company?
- How do I remove inactive employees?
- Will my User Id and Password account ever expire?
- Where can I change my password?
- Can I change my userID?
Products from Univar USA
Web Page Problems
- What do I do if I keep getting prompted to re-enter my userID and Password when in secured sections?
- What do I do if I can't open a pdf (product documents, online training certificates) file?
- What do I do if I get the ERROR MESSAGE "This Page Cannot Be Displayed"?
Ask Mr. Pest Control
- Do I have to be registered on PestWeb to submit a question to Ask Mr. Pest Control?
- When will my question be posted after submitting to "Mr. Pest Control?"
Master Technician
- Why did the clock stop while I was taking an online course?
- Why doesn't my state have record of my completed Master Technician course?
- I'm licensed in a couple different states. How can I receive credit for each state?
- Can I get the Spanish link to translate the online courses?
- Can all my technicians use my registered User ID and Password to take Master Technician Courses?
- How do I get a Certificate of Completion after passing a course?
- Why can't I see the questions that I missed after taking the Post-Quiz?
- Why is Continuing Education credit not offered for my state?
- How can I help in getting online courses approved in my state?
- The certificate print function won't work. What is the problem?
- Why can't I view my Certificate of Completion?
- Will "My History" show every course I've ever taken and retaken?
- Is my state approved for CEU Credit in Master Technician?
Product Documents
- How can I find out what products are labeled for use on a specific site, like aircraft?
- I need to treat for pests in a candy store. How come I can’t find this site listed in the Approved Sites tables?
- My state allows me to use a product for a pest that is not specifically listed on a product label. Whey don’t you list all of the pests on product labels in this way?
- I need to treat for an unusual species of mealybug on shrubs, and your pest cross reference list does not mention this species.
- Why don’t you offer all of the product labels and MSDS’s in Spanish as well as English?
- I can log into the Product Documents section, but I can't open the MSDS or Label. What should I do?
- How do I know if the MOST current version is the one available on PestWeb?
- What is the Quick List all about?
- If you make a change to a document I would like to know about it so I can update my own document files.
- I can’t seem to open any of the files you have for the labels and MSDS’s.
- How can I save the documents in my own company computer?
- When I opened the label for a product I found it was not the right label. What should I do?
- I need to treat for an unusual species of mealybug on shrubs, and your pest cross reference list does not mention this species
Pest ID
- Your images have a watermark across them with your name on it. How can I remove that so I can use the images myself?
- I can’t find the bug I have in the Pest ID program. Why not?
- I know that what I have is a fly of some sort, but how can I figure out exactly what kind of fly?
- I have a bug to identify but don’t even know where to begin on its identity.
Weed ID
- Your images have a watermark across them with your name on it. How can I remove that so I can use the images myself?
- Your images have a watermark across them with your name on it. How can I remove that so I can use the images myself?
- I can’t find the weed I have in the Weed ID program. Why not?
- I know that what I have is a thistle of some sort, but how can I figure out exactly what kind of thistle?
- I have a weed to identify but don’t even know where to begin on its identity.
PestWeb Newsletter
Bug Info
- How can I place a link to BugInfo on my website so my customer's can't see the "Find a Pest Management Professional Near You" section?
- How can I list my Company on BugInfo's PCO Finder?
Contact Information
EZ Order
- How do I gain access to EZ Order?
- How do I search for a product using the catalog search feature?
- How do I use the browse catalog search?
- How do I use the product history section to search for products?
- How do I add a product to my quick list?
- What if I can't find a product in EZ Order?
- Do I have to enter a Purchase Order number?
- Can I view my order history?
- How/where do I check out once I've completed my order?
RSS Feeds
Classified Ads
- How do I enter a classified ad?
- Is there a charge to place a classified ad?
- How do I change my classified ad?
- How do I delete my classified ad?
- How many classified ads can I place?
- Can anyone place a classified ad?