Succeed Without Worry
The Pest Management Industry is an important and strategic business segment that all of us at Univar are proud to be associated with. As the leading distributor in this industry, we take very seriously our role and function and how we bring value to the industry as a whole and to each of our many and valuable customers. We’ve identified six characteristics that Univar sets out to demonstrate day in and day out to help you run your business without worry. These traits are a part of our culture and do far more than just have us deliver product at a price. When we demonstrate these characteristics, we allow you to Succeed Without Worry(sm).
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"Univar’s a big company, and they could easily have that big company attitude of “we do things our way, not the customer’s way,” but they don’t. Instead, they use their strength to provide unequaled support, service and ideas to my business. With PestWeb, Master Technician training, outstanding service from my rep, Vic Peralez, and the fact that they deliver the products I need when I need them, Univar shows me every day that their focus is on the customer. I rely on their strength for the success of my business."
Jim Garrison
Co-owner, Oklahoma Pest Solutions
Edmund, OK
"Univar is a strategic partner in the success of Rottler Pest & Lawn Solutions, and we consider our rep, Steve Pariani, a valuable member of our company. He and Univar think about my business from my perspective and bring me solutions that make sense for my bottom line. Some time back, I had an inventory issue, and Univar brought me a completely custom concept that solved the problem and had a very positive effect on my business. That’s part of the service Univar provides, and I wouldn’t expect anything less from them."
Mike Rottler
President, Rottler Pest & Lawn Solutions
St. Louis, MO
"I have used several suppliers and Univar has by far EXCEEDED my expectations. From topnotch customer service to next-day delivery, I depend on Univar to help me run my business. The sales specialist at Univar has not only been my encyclopedia of knowledge for products, she also has become my friend. Dianne Cornwell has gone way beyond the call of duty to help me understand the products I’m using as well as see that I have them on time. This kind of customer service and friendship is why I will always use Univar as my sole supplier."
Monty Milikin
Owner, Milikin Exterminating
Vienna, GA
"Univar’s technical expertise in pest control is a big part of our business success, in good times and in challenging ones. For example, several months ago we treated a structure. During the treatment, our tech accidentally drilled into a storage room that was beneath the carport slab, and the product was shot into the storage room. The customer threatened a lawsuit and to bring the state into the situation. Jason Hart and Craig Keller, our Univar folks, met with the customer and found a solution without involving attorneys or the state. Their technical expertise is invaluable, and they’re with us every step of the way."
Jaclyn and John Leonard
Owners, Dependable Termite & Pest Control
Cottondale, AL
"One Thursday, I placed an order with Univar’s New Rochelle warehouse. I ended up calling back to amend my order at 4:30 p.m. The additional product I ordered was needed for Monday. I expected to have to adjust the customer’s appointment, but Univar’s representative, Louis Paone, called the delivery company to see if a driver could come back to the warehouse so that the additional product could be delivered with the rest of my order. I received my complete order the next day. Louis saved me time and money. As long as you have employees like Louis and our rep, John Hichak, you have our business."
Craig Thomas
President, Craig Thomas Pest Control
Hyde Park, NY
"I was introduced to Scott Goodell from Univar a little over a year ago. Little did I know what a profound effect Scott would have on my life. What separates Scott and Univar from their competition is that they sincerely care. Early in 2008, Scott encouraged me to run for president of the Nevada Pest Control Association. My response was “Thanks, but no thanks.” However, Scott persisted and told me that if I were to take the president’s position, he would support me every step of the way. I was elected president and from day one, Scott and Univar have been extremely supportive. My life has taken on a new, exciting chapter because of the support and encouragement of Univar and Scott Goodell. Thank you!"
Kurt Trombetti
President, Enviro Safe Pest Control
Las Vegas, NV
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